Privacy Policy

1. Introduction

SignalStack Media LLC ("we," "us," or "our") operates DealSheet CRE (dealsheetcre.com). This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the CAN-SPAM Act, applicable U.S. federal and state privacy laws, and the EU General Data Protection Regulation (GDPR) where applicable.

SignalStack Media LLC is located at 1209 Orange St, Wilmington, DE 19801, United States.

2. Information We Collect

Directly provided: Email address (subscription), name and company (optional), payment information (via Stripe — we do not store card numbers), and support communications.

Automatically collected: IP address and approximate location, browser and device info, pages visited and engagement patterns, email open and click rates, and referral source.

3. How We Use Your Information

We use your information to deliver newsletters and services, process payments, improve our content and user experience, send service communications, comply with legal obligations, and analyze aggregate usage trends.

4. Consent

By subscribing, you provide express consent to receive commercial electronic messages per the CAN-SPAM Act. You may withdraw consent at any time by clicking unsubscribe in any email, or emailing privacy@dealsheetcre.com. Withdrawal is processed within 10 business days.

5. Disclosure

We may share information with service providers (SendGrid for email, Stripe for payments, Vercel for hosting), when required by law, or in connection with a business transfer (with advance notice). We do not sell or rent your personal information.

6. Data Storage and Transfers

Your data is stored in the United States where our service providers operate. For users in the EEA, we ensure appropriate safeguards are in place for international data transfers in compliance with the GDPR.

7. Security

We implement appropriate technical and organizational measures including TLS encryption, secure storage, and access controls. No system is 100% secure; we cannot guarantee absolute security.

8. Retention

Active subscriber data: duration of subscription plus 30 days. Payment records: 7 years (U.S. tax law). Analytics: 26 months. Support communications: 3 years.

9. Your Rights

You may request access to your personal information, request correction of inaccuracies, request deletion, and withdraw consent (subject to legal restrictions). GDPR users may also request data portability. Contact us at privacy@dealsheetcre.com. We respond within 30 days.

10. Cookies

We use essential cookies (site functionality), analytics cookies (usage understanding), and preference cookies (your settings). Control cookies through your browser settings.

11. Contact

SignalStack Media LLC
1209 Orange St, Wilmington, DE 19801
Email: privacy@dealsheetcre.com